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General Reference

Expiration or Arrears

Billing method of instance

Instance status

How to operate

Subscription

On the second to seventh day after expiration, the instance is locked and cannot be accessed.

For example, the instance expires on November 2, and the second day after expiration is November 4.

Manually renew the instance and submit a ticket in the Ticket Console to apply for recovering the instance.

For more information about manual renewal for RDS MySQL and RDS PostgreSQL, see Manual Renewal and Manual Renewal, respectively.

On the eighth day after expiration, the computing resource and storage resource of the instance as well as the data backup will be released.

Cannot be recovered.

Pay-As-You-Go

On the first to seventh day of Ping An Cloud account in arrears, database instance of the account will be in arrears, locked, and cannot be accessed.

Go to the Top Up page to top up the account and then submit a ticket in the Ticket Console to apply for recovering the instance.

On the eighth day after expiration, computing resource and storage resource of the instance as well as the data backup are released.

Cannot be recovered.

Billing Rules after Expiration/Arrears:

  • Subscribed instance—In the buffer period after instance expiration and before out of service, the instance can be continuously used and will be deducted by day (each day (RMB/day) = monthly (RMB/day)/30) even it is used for less than one day. The instance will not be deducted after it is out of service.
  • Pay-As-You-Go instance—In the buffer period after expiration and before out of service, the instance can be continuously used and will be deducted by hour and even it is used for less than one hour. The instance will not be deducted after it is out of service.
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