<p><strong>1．</strong><strong>How to renew the ECS after expiration?</strong></p> <p>After the expiration, the automatic renewal function cannot be set, and only the manual renewal can be performed. Refer to the Manual Renewal.</p> <p><strong>2．</strong><strong>Do I need to renew a volume-based instance?</strong></p> <p>No, the volume-based billing instance is automatically deducted from the account, and no renewal operations are required.</p> <p><strong>3．</strong><strong>The ECS has been renewed, but the renewal is not successful, how to solve it?</strong></p> <p>If the renewal is displayed on the order page, but the renewal is not successful, you can submit a ticket and our professional technician will contact and help you with your problems.</p> <p><strong>4．</strong><strong>How long can manual renewal last?</strong></p> <p>It can support manual renewal for up to 36 months. Before the renewal expires, you can choose to renew automatically. After the renewal expires, you can only renew manually.</p> <p><strong>5．</strong><strong>After the automatic renewal is enabled, the renewal is performed manually. Will it be charged repeatedly?</strong></p> <p>After automatic renewal is turned on, if manual renewal is completed before automatic renewal, it will not be renewed automatically in the same period.</p> <p><strong>6．</strong><strong>How to apply for a refund?</strong></p> <p>Monthly ECS instance in subscription can be unsubscribed in advance before the service expires. In the Ticket console, click<strong> Create Ticket </strong>&gt; <strong>After-sale Refund</strong> &gt; <strong>Refund Application</strong>, enter the relevant information, and submit a ticket and our professional staff will handle it for you.</p> <p>Pay-as-you-go ECS Instance do not require a refund. When you do not need an ECS Instance or EBS, you can release it at any time. After the release, it cannot be recovered.</p> <p><strong>7．</strong><strong>Does it support changing the billing method, how to operate?</strong></p> <p>Currently, ECS instance of pay-as-you-go cloud servers support changing payment methods. You can change the pay-as-you-go instance billing method to monthly payment under the path of &quot;<strong>More </strong>&gt; <strong>Cost </strong>&gt; <strong>Change Paying Way</strong>&quot; in the operation column of the target instance. ECS Instance in subscription do not support changing to pay-as-you-go.</p> <p><strong>8．</strong><strong>Why will the cloud host still be charged&nbsp;after shutdown?</strong></p> <p>After an ECS instance is shut down, the subscription instance is still charged. If you want to stop the deduction, you can release the cloud host by submitting a ticket.</p>