<p class="shortdesc">You can reset the sub-account password through the console.</p> <section class="section context"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div> <p class="p">If the user forgets the login password and the sub-account is not bound to any mobile phone or Email, password of the sub-account can be reset by the master account or a sub-account with administrative permissions.</p> </section> <section><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Use the master account or a sub-account with relevant permissions to log in to the <a class="xref" href="https://www.pingancloud.com/console/kms" target="_blank">RAM Console</a>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">User</span> in the left navigation bar.</span> </li><li class="li step stepexpand" id="modify__step_nzp_gyk_flb"> <span class="ph cmd">In the user list, find the target user and click the <span class="ph uicontrol">Credential Information</span> on the operation column.</span> <div class="itemgroup info"> <p class="p">You can search for the target user by entering the <span class="ph uicontrol">Login Name</span> or <span class="ph uicontrol">Displayed Name</span> in the search box.</p> </div> </li><li class="li step stepexpand"> <span class="ph cmd">In the <span class="ph uicontrol">Reset Password</span> column, you can perform password reset.</span> <div class="itemgroup info"> <img class="image" id="modify__image_vvs_323_flb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20201604174728-1a77ebb69f63.png" width="750"> <div class="note note note_note"><span class="note__title">Note:</span> Resetting the password needs to be operated by the master account or a sub-account with relevant management permission. You can inform the newly reset password to the corresponding sub-account.</div> <ul class="ul" id="modify__ul_bcs_f23_flb"> <li class="li"><span class="ph uicontrol">Default Password</span>: The system randomly generates an 8-digit password.</li> <li class="li"><span class="ph uicontrol">Set Manually</span>: Custom user login password.</li> <li class="li"><span class="ph uicontrol">Require Password Reset</span>: After checking, the user must create a new password at the next login.</li> </ul> </div> </li><li class="li step stepexpand"> <span class="ph cmd">After completing the settings, click<span class="ph uicontrol">Sure to reset</span>.</span> </li></ol></section>