<p class="shortdesc">After topping up your account, you can apply to withdraw the balance if your account is no longer in use.</p> <section class="section context"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div> <p class="p">When you withdraw the balance, follow these restrictions and guidelines:</p> <ul class="ul" id="Balance__ul_ily_kyj_blb"> <li class="li">Only balance can be withdrawn. Vouchers cannot be withdrawn. You can withdraw your balance only once a month.</li> <li class="li">The balance that is being withdrawn is frozen. If the withdrawal fails, we will return the frozen money to your account.</li> <li class="li">If you use a product with the pay-as-you-use billing method, 200 RMB will be frozen. If you need to withdraw all the balance, first stop using products with the pay-as-you-use billing method.</li> <li class="li">The balance can be withdrawn only to the bank account of the authentication subject. It typically takes 10 to 15 working days to reach your bank account. Please be patient.</li> </ul> </section> <section><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the top navigation bar, click <span class="ph uicontrol">Fees</span> to enter the <span class="keyword wintitle">Billing Management </span>page.</span> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="keyword wintitle">Billing Management</span> page, select <span class="ph menucascade"><span class="ph uicontrol">Funds Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Top Up</span></span> in the left navigation pane.</span> <div class="itemgroup info"> <p class="p">Alternatively, you can also click <span class="ph uicontrol">Overview</span> in the left navigation pane of the <span class="keyword wintitle">Billing Management</span> page. In the <span class="ph uicontrol">Recharge</span> area, click <span class="ph uicontrol">Withdrawal</span> to enter the <span class="keyword wintitle">Withdrawal</span> page.</p> <img class="image" id="Balance__image_l1k_lvj_mmb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-18ee6ce29020.png"> </div> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="keyword wintitle">Withdrawal</span> page, click <span class="ph uicontrol">APPLY FOR WITHDRAWAL</span>.</span> <div class="itemgroup info"> <img class="image" id="Balance__image_oqk_qsr_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-18f11c739836.png"> </div> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="ph uicontrol">Withdrawal Information</span> page, configure withdrawal information:</span> <div class="itemgroup info"> <ul class="ul" id="Balance__ul_ynj_qqk_blb"> <li class="li"><strong class="ph b">Withdrawal Amount: </strong>The system displays the amount of money that can be withdrawn. Enter the amount to be withdrawn below.</li> <li class="li"><strong class="ph b">Bank Card Information: </strong>Enter the bank account name, bank name, branch name, bank card number, and other information.</li> </ul> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">Confirm</span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the <span class="ph uicontrol">Phone Verification</span> area, enter the phone verification code, and then click <span class="ph uicontrol">Confirm</span>.</span> <div class="itemgroup info">When the application is successfully submitted, you will see a message that your withdrawal application has been received and will be processed within 10 to 15 working days.</div> </li></ol></section> <section class="section result" id="Balance__result_z4w_prk_blb"><div class="tasklabel"><h2 class="doc-tairway">Results</h2></div> <p class="p">After your balance is withdrawn, you can view detailed withdrawal information in the <span class="ph uicontrol">Withdrawal Record</span> area at the bottom of the <span class="ph menucascade"><span class="ph uicontrol">Funds Management </span><abbr title="and then"> > </abbr><span class="ph uicontrol">Withdrawal</span></span> page.</p> <img class="image" id="Balance__image_mzm_vsr_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-134e449e965c.png" width="750"> </section>